Terms of Service

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the services.

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last Updated" date.

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

Shipping times and costs may vary depending on the delivery location and shipping method selected. We are not responsible for delays caused by customs, carriers, or force majeure events.

Risk of loss and title for items purchased from our website pass to you upon delivery of the items to the carrier.

Our electric tricycles come with a limited warranty. Please refer to our Warranty Policy for detailed information regarding coverage, exclusions, and claim procedures.

Returns are accepted within 30 days of delivery for defective items or shipping errors. Customized products are generally non-returnable unless defective.

The content, organization, graphics, design, compilation, and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights.

The copying, redistribution, use, or publication by you of any such matters or any part of the Site is strictly prohibited.

In no event shall Xuzhou Ouwang Holding Group Co., Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.